Accessibility statement
1) Introduction
We are glad you are visiting our website and thank you for your interest.
Below you will find information on the accessibility of our online offering.
We will tell you
- what this website offers and which functions it provides,
- how you can use that offering and those functions,
- which accessibility options are available to you, and
- which authority is responsible for monitoring accessibility on this website.
2) What this website offers and does
This website is an online shop for the sale of goods.
Goods here means physical items.
Goods are presented to you here which can be added to an electronic basket and then ordered and paid for bindingly.
This website has a header menu and a footer menu.
The header menu lists the goods we sell by category, and each can be opened from there individually.
Every item is described on its own detail page, with further information on its essential characteristics, what is included and the total price. From there it can be added to the electronic basket.
The header menu also gives access to the electronic basket once you have added at least one item to it. From that basket the electronic ordering process can be started and completed.
The footer menu contains links to our legal notice with our contact details, to information on the legal basis of our online offering, to delivery and payment options, and to further helpful service pages.
3) Notes on using the offering and its functions
3.1On-screen buttons
This website can be operated using on-screen buttons.
3.2Home, overview and detail pages
In the central area of the home page you will find a selection of the products on offer. Interacting with a product presentation takes you to that product's detail page.
The header menu lets you navigate between the different product categories.
Selecting a category takes you to an overview page showing all the products in that category.
Interacting with a product presentation on the overview page again takes you to the product detail page.
Besides all the essential information about the product and the total price, the product detail pages may contain a quantity selector and an add-to-basket button.
Where present, the quantity selector lets you set the order quantity you want.
3.3Electronic basket
Pressing the add-to-basket button adds the product (in the quantity chosen, where applicable) to the electronic basket.
This electronic basket can be opened at any time from the header menu.
Here you can first review the products you have added. Using the corresponding buttons, products can be removed again or, where applicable, their order quantity changed.
3.4Electronic ordering process
After reviewing, you can complete the electronic ordering process by interacting with the corresponding buttons.
To do so you will first be asked to enter your contact details in a form (at least your name, e-mail address and delivery or invoice address).
In the next step you can then choose between the available delivery or service options.
Finally you can choose one of the available payment methods, enter the necessary payment details and complete the order.
The order is only placed bindingly when the button provided for that purpose on the final order page is pressed. It is labelled "Buy", „Buy now“, „Order with obligation to pay“ or some other unambiguous wording.
Before pressing that order button you can use your browser's „Back“ button at any time to return to the previous steps and/or abandon the ordering process.
If you have chosen to pay using an online payment method, you will be forwarded from the final order page to the payment provider's system to make the payment there.
4) Statutory accessibility requirements
As an online shop, this website is one of the so-called „electronic commerce services“ and is characterised by an electronic ordering and payment facility.
Particular statutory accessibility requirements apply to it.
In general, this website must provide functions and procedures geared to the needs of people with disabilities and must be operable with assistive technology.
The online shop functions of this website must therefore be
- perceivable
- operable
- understandable and
- robust
in their design.
Perceivable means that the information and components of the online shop are presented so that all users can perceive them without difficulty.
Operable requires that the functions of the online shop can also be used by users with limitations of mobility or cognition.
Understandable presupposes that the information and functions of the online shop are logically structured, easy to recognise and unambiguously labelled.
Robust finally requires that the content and functions of the online shop can be used reliably and without limitation, even where users employ assistive technology.
Where the online shop sells products that are themselves subject to accessibility requirements, information on their accessible use must be provided for those products, so far as it is available.
5) Available accessibility aids
This website meets the accessibility requirements through the following measures:
- Alt texts for images: Images in the online shop have alternative texts in the language of the shop that briefly describe the image and can be read by screen readers.
- Clear names for controls: Buttons, icons and links have clear names for screen readers in the language of the shop, e.g. “Cart (3 items)” or “Increase quantity for [product]”.
- Clear link targets: Links with the same or a general text (e.g. “Learn more”) tell screen readers the exact target, e.g. the product or article title.
- Contrast: Text is shown with a contrast ratio of at least 4.5:1; links within text are also underlined.
- Landmarks: Header, navigation, breadcrumbs, main content and footer are marked as separate areas for assistive technologies.
- Keyboard: Scrollable areas such as image galleries and tables can also be reached with the keyboard.
- Captcha: Google reCAPTCHA (“I’m not a robot”) is used for login, registration, “Forgot password” and the contact form. An audio challenge is available there if needed. If you cannot solve the captcha, you can reach us at any time by e-mail or phone (see section 7).
- Cascading Style Sheets (CSS): Presentation (layout, colour, design) and the structure of the content are separate, so assistive technologies can use their own display.
- Regular testing: All page types of all language versions are tested automatically every day against WCAG 2.2 (level AA); issues found are fixed continuously.
- Sufficient spacing between characters: Characters are shown with sufficient spacing.
- Responsive design: Content, elements and functions adapt automatically to the screen size.
- Pausing moving content: The scrolling notice bar, image sliders and videos on the home page can be stopped with a pause button.
6) Known limitations
The following content is not yet fully accessible. We are working on it:
- In the main menu, submenus open as soon as they receive keyboard focus, so many links have to be tabbed through there. The “Skip to Content” link lets you skip the menu.
- We have only limited influence on third-party content – payment providers, cookie settings, review widget, Instagram posts.
If you need information or want to order another way, we are happy to help by e-mail or phone (section 7).
7) Feedback and contact
Feedback and contact
Have you come across barriers on our website, or are you having difficulty using our online offering? We would be glad to hear from you.
Please contact us at:
E-mail: info@hauptstadtkoffer.de
Telephone: +49 (0)30 634 134 14
So that we can deal with your enquiry quickly, please describe as precisely as you can the page concerned, the barrier you encountered, and the device and browser you were using.
8) Responsible supervisory authority
The following authority is responsible for monitoring accessibility on this website:
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF)
Carl-Miller-Str. 6
39112 Magdeburg
Telefon: (+49) (0) 391 5676970
E-Mail: kontakt@mlbf-barrierefrei.de
Copyright notice: created by the specialist lawyers of IT-Recht Kanzlei and protected by copyright (https://www.it-recht-kanzlei.de)
Stand: 20.10.2026








