Seize your opportunity now and become part of our team!
In the BACKOFFICE area, full-time/part-time
Do you (M/F/D) show an independent way of working and is a high level of customer and service orientation a matter of course for you?
Your background and talents include:
- Commercial training, ideally with professional experience in customer support/advice
- Good knowledge of MS Office
- High level of customer and service orientation
- Friendly and professional manner on the phone
- Reliable, goal-oriented, structured, and team-oriented working style
- Ideally, you have expertise in travel equipment such as suitcases/backpacks or a strong interest in quickly familiarizing yourself with this field
In the back office at our headquarters in Marienfelde, you are the voice and heart of our service offering. You are characterized by quick comprehension and resilience. Even under pressure and high workload, you remain calm, maintain an overview, and find the right words and tone even with difficult customers and inquiries. Your position and actions are decisive factors in driving the success of HAUPTSTADTKOFFER forward.
You will take on the following tasks
- Communication with customers via email and phone
- Processing of inquiries/concerns
- Order acceptance and processing
- Process control
- Support of the executive assistant in office organization
- Support in shipping and returns processing
Sagenta GmbH has been internationally successful with the brand HAUPTSTADTKOFFER for over 10 years. With high-quality luggage and travel gear that is as colorful and diverse as our capital city, we aim to continue revolutionizing the luggage industry with our new brands blnbag and suitline.
As part of the team, Sagenta GmbH offers you flat hierarchies, career prospects, a secure workplace, and a versatile and flexible work environment in a rapidly growing company. In addition:
- Fair and performance-based pay
- Flexible working hours with core hours
- Starting with 24 days of vacation, increasing with seniority
- Travel allowance
- Christmas parties and employee events
- Any overtime is compensated with time off or paid
You see yourself in this key position and want to become part of a great team?
Then send us your complete application documents including your salary expectations via the “Fastline” by email to bewerbung@sagenta.de.
We look forward to your application.
Application Contact:
Sagenta GmbH
Attilastraße 18
12529 Schönefeld
Phone: 030/63 41 35 45
E-Mail: bewerbung@sagenta.de