SECURE SHOPPING

TRUSTED SHOPS

As a certified shop, HAUPTSTADTKOFFER meets all quality criteria that make the trustworthiness of our online shop and our products visible. For this reason, we have been awarded the Trusted Shops seal of approval. The award of the seal of approval guarantees general buyer protection. We handle our customers' data responsibly. In addition, our customers are protected against financial risks.

Further information on the Trusted Shops seal of approval

Consumer Protection Agency e.V. Lower Saxony

Dear Customers,
ensuring your satisfaction is our top priority. For this, we have been awarded a distinction by the Consumer Protection Agency e.V. Lower Saxony. After clicking on the seal of approval awarded to us, you can check the validity of the certificate and receive further information. Should a conflict arise between us due to a purchase in our online shop, and we are unable to resolve a problem to your satisfaction, you as a consumer have the right to contact the Consumer Protection Agency e.V. Lower Saxony for an impartial arbitration procedure. The regulations regarding return shipping costs in the event of withdrawal apply in accordance with our legal consumer information on the right of withdrawal; otherwise, the individual regulations of our general terms and conditions in the arbitration procedure always apply only insofar as you would not be disadvantaged compared to a more favorable statutory regulation. In the event of a conflict, you can initiate the arbitration procedure of the Consumer Protection Agency e.V. Lower Saxony by sending an informal email to beschwerde@verbraucherschutzstelle-niedersachsen.de.

Further information at Consumer Protection Agency e.V. Lower Saxony

SSL Encryption

Transport Layer Security (TLS), more widely known by its predecessor name Secure Sockets Layer (SSL), is a hybrid encryption protocol for secure data transmission on the Internet.

Further information at SSL Encryption