LUFTHANSA BAGGAGE POLICY
The booked travel class, i.e. the booked fare, determines how much baggage is included in the travel price and can be taken along free of charge.
Within Europe, depending on the fare, Lufthansa allows up to 4 pieces of baggage; in first class on an intercontinental flight, even 5 pieces of baggage can be taken as free baggage.
As of February 23, 2023, Source: lufthansa.com, all information without guarantee
- What is considered free baggage with Lufthansa?
- What is small hand luggage with Lufthansa?
- What is considered hand luggage with Lufthansa?
- Which items can be taken in hand luggage?
- What should be considered when traveling with children?
- What should be considered when traveling with reduced mobility?
- Can I take a dog with me on Lufthansa?
- Checked baggage with Lufthansa
- Sports equipment as checked baggage
- Musical instruments as checked baggage
- Savings tips for Lufthansa baggage options
- My suitcase was damaged - What should I do?
- My suitcase is delayed - What should I do?
- My suitcase was lost - What should I do?
- Information about your stay on board
1. What is considered free baggage with Lufthansa?
The booked travel class, i.e. the booked fare, determines how much baggage is included in the travel price and can be taken along free of charge.
Within Europe, depending on the fare, Lufthansa allows up to 4 pieces of baggage; in first class on an intercontinental flight, even 5 pieces of baggage can be taken as free baggage.
| Economy Light | Economy Class | Premium Economy Class | Business Class | First Class | |
|---|---|---|---|---|---|
| Small hand luggage / piece of baggage, 30 x 40 x 10 cm |
|||||
| Large hand luggage 55 x 40 x 23 cm max. 8 kg |
2 pieces |
2 pieces |
|||
| Checked baggage total size up to 158 cm max. 23 kg |
can be booked for a fee |
2 pieces |
|||
| Checked baggage total size up to 158 cm max. 32 kg |
2 pieces |
2 pieces |
|||
| Possible additional free baggage (varies depending on the route) |
Ski or snowboard equipment registered in advance | Ski or snowboard equipment registered in advance | Ski or snowboard equipment registered in advance | Ski or snowboard equipment registered in advance |
2. What is small hand luggage with Lufthansa?
A handbag, laptop bag or a backpack with the dimensions 40 x 30 x 10 cm can be taken by any passenger free of charge as a small piece of baggage (personal item). It is stowed under the seat in front.
3. What is considered hand luggage with Lufthansa?
Up to 55 x 40 x 23 cm in size (incl. handles and wheels) and 8 kg in weight is the definition of hand luggage according to Lufthansa regulations. A fairly common size.
Whether bag, trolley or travel backpack, ... - compliance with these specifications is decisive for being allowed to take these items of baggage into the cabin.
Foldable garment bags are also considered possible hand luggage if they are max. 57 x 54 x 15 cm in size.
hand luggage suitcasesdirectly here in our online shop
4. Which items can be taken in hand luggage?
Liquids with a total maximum of 1,000 ml may be taken through security. The respective containers may not exceed a maximum capacity of 100 ml each. They should be packed in a resealable and transparent bag of 20x20 cm (max. 1 liter).
Liquids also include sprays, gels, creams and spreads – yes, even liver sausage. Liquids from duty-free, which are purchased either at the airport or on a flight route outside the EU, can be taken in a tamper-proof and certified bag. The sales receipt must also be in the bag. As a rule, this is automatically packed correctly by the sales staff. You are just not allowed to open the bag.
E-cigarettes (with max. two spare batteries) and a lighter (in your own pocket) must be taken into the cabin. Matches are generally prohibited. Cigarettes may be taken in hand luggage.
Airports themselves often prohibit all sharp objects in hand luggage. Blunt or sharp tools or sharp objects and even mercury thermometers must be stowed in checked baggage. Only scissors and tweezers with a maximum length of 6 cm exclusively with rounded ends are allowed in the cabin. Razor blades must have a plastic frame to be transported in hand luggage. Knives may not exceed a max. blade length of 6 cm. This is stated in the EU regulation. However, the airports have the final say with possibly stricter guidelines.
A maximum of two power banks or lithium-ion batteries for portable electronic devices with a capacity of 100 Wh may be carried exclusively in hand luggage. They must be individually packed to avoid short circuits.
Printer and toner cartridges with a max. total weight of 500g are not allowed in the cabin, but can be transported in checked baggage.
The transport of instruments is subject to hand luggage regulations. Instead of your hand luggage, you can take instruments with the dimensions 55 x 40 x 23 cm. However, your personal, small piece of luggage may also be taken. For larger instruments that are to be taken into the cabin, the following applies: Booking an extra seat at the available ticket prices is necessary via the Service Center together with the ticket booking. The dimension specifications for musical instruments as hand luggage are:
- Maximum 75 kg
- 110 x 42 x 50 cm (H x W x D) for instruments attached to the seat
- 155 x 42 x 25 cm (H x W x D) for instruments standing in the cabin
It is best to transport the musical instrument in a hard-shell case with good padding and little room for movement. Soft transport bags are strongly discouraged. If the instrument case has to go into the cargo hold due to lack of space, this is the only way to ensure adequate protection and corresponding liability.
5. What should be considered when traveling with children?
It must generally be noted that some countries have special regulations for the entry or exit of underage children. Regardless of whether they are traveling alone or accompanied by adults (legal guardians or not).
Children from 2 up to the completed 11th year of age travel on their own seat at more favorable conditions. As a rule, children save 25% of the ticket price on most flight routes and with almost all fares. The same free baggage allowances apply to them according to the fare as for adults.
Infants under 2 years of age (infant fare) may be taken on the lap without entitlement to their own seat. Free of charge on domestic German flights, on all other routes Lufthansa charges a fee of 10% of the ticket price. If you want to use a restraint system, you have to book a seat for it. Except in the Economy Light fare, a standard checked baggage item (max. 23 kg, < 158 cm) is included for the infant.
Baby food, sterilized water and milk are not subject to the 100ml container restriction. However, a maximum of 1 liter of liquid is still allowed. It may happen that you have to taste the liquids at the airport for security reasons. Be sure to observe the regulations for importing food into your destination country.
Lufthansa offers an extensive service for the smallest travelers (of course, always only in limited quantities and subject to the stock not yet being used up):
- Baby food from the galley, but taking your favorite brand from home is recommended.
- Suitable menus for children over 2 years of age can be ordered when booking the flight.
- Water for baby bottles is available on board, so it does not have to be bought at the airport.
- Warming up baby food and bottles in the galley.
- Changing facilities in the washrooms, spare diapers for emergencies
- For long-haul flights, special baby cots (for babies weighing less than 11 kg and less than 67 cm in height). Availability is limited.
- Reservable up to 52 hours before departure at the Service Center. Fees may apply depending on the fare/booking class.
- Toys (small puzzles, coloring books) are distributed to children
- Child-friendly entertainment in the entertainment program (depending on the route)
Specific information on seat allocation for families is not available, but experience shows that families are seated together if they check in early. If necessary, the crew will try to find a suitable solution. If you want to be on the safe side, it is advisable to reserve a seat or contact the Service Center. Only passengers older than 16 years are allowed to sit in the emergency exit rows. On flights to Italy, seat reservation is free of charge in any case when traveling with children between 2 and 12 years of age.
So-called pocket buggies are only permitted within the allowed hand luggage limits.
Per child or infant, necessary equipment for the journey can be taken in addition to hand luggage. These include:
- Travel cot
- Pram, buggy
- Car seat, booster seat, baby carrier
As a rule, these items must be handed in at the baggage counter. However, if, for example, a buggy or baby carrier is still needed on the way to the aircraft, this is usually not a problem. Simply have it marked at check-in. Before boarding, the items are collected and transported in the cargo hold. You will either receive them directly upon disembarking or can then simply collect them with the rest of your baggage at baggage claim. This depends on the destination airport. For connecting flights, inform the crew that the buggy is needed.
6. What should be considered when traveling with reduced mobility?
Anyone who has registered for the accessible travel service should definitely be at the special assistance counter or a check-in counter 90 minutes before departure. Even if they have already checked in online beforehand.
Up to two mobility aids such as wheelchairs, walkers, crutches, shower seats or electric aids may be taken on board in addition to checked baggage (either in the cabin or in the cargo hold). As a rule, the aid can be used up to boarding the aircraft, will then be stowed in the cargo hold if necessary and handed out again at the destination airport either directly upon disembarking or at baggage claim. For this purpose, they are marked with a corresponding label at check-in.
Attention with battery-powered wheelchairs. Whether they are allowed on the aircraft must be checked in advance. For this, a PDF form must be sent by e-mail to specialcases@dlh.de. You can find all information here.
If you or a fellow traveler needs assistance to navigate the airport to the aircraft due to disability or reduced mobility, Lufthansa will organize this for you. The service itself is provided by the airport and varies depending on the location. Therefore, you should inquire in advance whether the airports used offer a service suitable for your needs. In order to be able to organize everything in time within the airport procedures, the request must be made at least 48 hours before departure.
This is how you can register in time:
- Online at lufthansa.com/de/en/support-request-form
- Call the customer service team at Tel: 0800 83 84 267
If you did not book your flight directly with Lufthansa, but via a third-party provider or travel agency, you must contact the Lufthansa Medical Operation Center directly.
You can find out which medical restrictions do not prevent a flight with Lufthansa and information about taking your own necessary aids:
For impaired sensory perception here.
If a wheelchair is required here.
Answers to questions and further information can be obtained from the Lufthansa Medical Operation Center (MOC):
Tel: 0800 83 84 267
Fax: +49 69 696 83 677
E-Mail: specialservice@dlh.de
(Monday to Friday: 08:30 - 20:00, Saturday, Sunday, on public holidays: 08:30 - 16:30)
For travelers to and from the USA, the Medical Desk in the USA can be reached at the following contact details
(Monday to Friday: 09:00 to 17:00):
Tel.: +1-516-279-1768
7. Can I take a dog with me on Lufthansa?
In principle, dogs and cats are allowed to fly with Lufthansa, provided they are at least 15 weeks old (flight routes outside Germany 12 weeks). All other animal species must be transported to the destination by an animal forwarder via Lufthansa Cargo.
In general, the following should be noted when traveling by air with animals:
- Current entry and exit regulations of all countries concerned
- Admissibility and possibility of transport, especially when traveling with different airlines.
- Necessary official* and veterinary documents
- Possibly required veterinary examinations or treatments (e.g. vaccinations, microchipping)
The following also applies to assistance dogs:
- Proof of training as an assistance dog from a recognized institute is necessary for the dog. Confirmation is given after examination by the Lufthansa Medical Operation Center.
- In addition, for flights outside the USA, written confirmation must be provided that the dog meets the requirements for travel as a recognized assistance dog. For this purpose, two printouts of the fully completed and signed form for the transport of an assistance dog in the passenger cabin must be presented at check-in.
- The dog should preferably wear a harness. A muzzle must be carried for emergencies and put on if requested by staff.
* On all flights within the EU/EEA, a valid pet passport or an official veterinary certificate from a third country (as well as the required medical documents) must be carried. If you are unsure whether your dog is eligible to travel, you can contact the destination airport before the trip and have the information in the pet passport confirmed. Information on the pet passport can be found at the Federal Ministry of Food and Agriculture.
A maximum of two permitted pets (dog and/or cat) per passenger may travel for a fee (at least €60 per flight direction). The transport of brachycephalic (snub-nosed) breeds is restricted.
In any case, animals must be registered in advance up to 72 hours before departure. The booking confirmation is required as a travel document. Availability is checked by Lufthansa and booked no later than 72 hours before departure. If the booking is successful, you pay the applicable fees (at check-in) at the airport and present the form for transporting an animal in the passenger cabin (filled out and printed in duplicate). If booking the animal is not possible, you will be informed by e-mail.
The following applies to the accompanying animal/transport box as hand luggage:
- One transport container per passenger is allowed in the cabin.
- There is a limit of one animal per transport container. However, there are exceptions for young animals or a mother with dependent young.
- The maximum size of the container is 118 cm (55 x 40 x 23 cm) or 47 in (22 x 16 x 9 in).
- Maximum total weight of the transport container including animal 8 kg.
- The container must be closable to prevent escape, waterproof and bite-proof.
- The animal must be able to stand, lie down and turn around in its natural position in the closed transport container.
- The inside of the container must be lined with absorbent material. Newspapers, cardboard or litter are not permitted. Old clothes or a blanket are recommended.
- The animal will be stowed on board in the transport container under your front seat. If this is not possible, it must be secured to your seat belt with a leash while remaining in the container.
- Since the transport of the animal is subject to a fee, the free baggage allowances depending on the ticket remain unaffected.
Costs for transporting animals in the cargo hold:
Medium-sized container (up to 60 x 45 x 40 cm) from approx. €100 / person and flight direction
Large container (up to 125 x 75 x 85 cm) from approx. €100 / person and flight direction
Special transport containers that meet IATA requirements are required for fighting dogs.
8. Checked baggage with Lufthansa
In principle, any passenger can purchase additional pieces of baggage.
Maximum dimensions per piece of baggage: Total size (length + width + height) less than 292 cm.
15 kg piece of baggage: For minimalists and short trips. Bookable online only from €8.99.
Maximum weight per piece of baggage: 32 kg
23 kg standard baggage (< 158 cm baggage strap): For short trips with an extended selection of clothes or longer trips. The first piece of checked baggage in the Economy Class Light fare costs €25 if booked early online, €50 at the airport. Further baggage online in advance around €65, at the airport €80.00.
First Class: here up to 32 kg counts as standard baggage (< 158 cm baggage strap).
Excess and special baggage
Due to limited capacities, it is recommended to register larger and/or heavier baggage in advance. Is the baggage heavier than 32 kg or longer than 315 cm? Then you must send it as air freight via Lufthansa Cargo.
Standard baggage can be extended to the maximum within the free baggage allowance. Is it
- larger or heavier it will cost you at least €50,
- larger and heavier you will pay from €100 for it.
As additional baggage, the starting price is €130 or €180.
All suitcases in our online shop can be used as checked baggage with Lufthansa.
suitable suitcasesdirectly here in our online shop
9. Sports equipment as checked baggage
For capacity reasons, prior registration of all sports equipment is required.
Except in the Economy Light fare, one set of ski or snowboard equipment (1 pair of skis or 1 snowboard, max. 2 pieces of baggage with a weight of max. 23 kg and max. 200 cm) can be taken free of charge per passenger, depending on the route.
Additional sports equipment up to 32 kg and 158 cm (max. 20 kg) includes, among other things: golf clubs, fishing and diving equipment. Booked online in advance, transport will cost you around €80.00.
Bulky sports equipment such as hang gliders, longboards (200 to 315cm length), kayaks or tandems are transported from €180 per person.
No bicycles with motors, i.e. no pedelecs or e-bikes, are transported. A regular bicycle or a child's bicycle trailer or a unicycle with a baggage strap of 280 cm (H x W x D) can be transported to the destination in a suitable bicycle case (not provided) as bulky sports equipment.
10. Musical instruments as checked baggage
You can also have any musical instrument transported as checked baggage. The regulations for excess baggage apply. Especially when transporting in the cargo hold, special travel insurance (baggage insurance) for your musical instrument is recommended. A well-fitting hard-shell case with sufficient padding is required.
11. Savings tips for Lufthansa baggage options
- Booking classes with more free baggage may be cheaper than subsequently booked checked baggage. The offered baggage calculator allows you to calculate and compare baggage costs per route and fare.
- You can save the most if you limit your baggage to the essentials.
- Baggage booked in advance saves you increased fees directly at the airport.
- Adhere to the regulations for hand luggage so that it does not become expensive checked baggage at the airport.
12. My suitcase was damaged - What should I do?
Damage is always annoying and must be reported before you leave the airport.
Lufthansa excludes replacement of baggage if the damage is only superficial or only affects the exterior (scratches, dents), is due to overfilling of the baggage item, caused by weather such as water, rain or snow, or by fragile or perishable items in the baggage.
To report damage, a damage report (PIR) must be filled out at the Lufthansa baggage claim counter in the arrivals hall of the airport. Although there is a legal claim to report the damage within 7 days of the flight, you are obliged to prove that the damage occurred while in Lufthansa's custody.
13. My suitcase is delayed – What should I do?
It is best to report it, as with damaged baggage, at the Lufthansa baggage claim counter or report it online directly at the airport LINK.
You will receive a written confirmation by e-mail with a reference number (PIR number, e.g. FRALH12345). Be sure to keep this together with all flight documents, especially your boarding pass and baggage receipt. Lufthansa recommends staying at the airport until the data has been successfully transmitted and your reference number has been created.
In the event of delayed baggage, Lufthansa, the baggage handling service of the respective airport and partner companies work together. You can manage your reported missing baggage online with the PIR number at LINK or track the status of your baggage.
If the baggage cannot be found within 5 days, you should fill out the contents list on the baggage status page. This will be displayed automatically.
Liability and reimbursement for emergency purchases are governed by the Montreal Convention. Among other things: Be sure to keep receipts, there is a duty to mitigate damages (this means that the costs for emergency purchases must be kept as low as possible), not in case of loss on the return journey home.
14. My suitcase was lost – What should I do?
After 21 days of delay, the suitcase is considered lost. In this case, you are entitled to compensation. The maximum amount for replacement purchases or the complete loss of baggage is approx. €1,500. The amount of compensation depends on the contents and any purchase receipts for them.
15. Information about your stay on board
Onboard entertainment
Lufthansa sees itself as a pioneer in connectivity when flying. More and more aircraft are being equipped with WLAN hotspots. You can tell if you can use the internet service on your flight by the HotSpot symbol in the aircraft cabin. There are 3 Telekom paid tariffs available to log into the WLAN as soon as cruising altitude can be reached. These are paid for by credit card. So you decide for yourself whether you want to chat, email and surf or stream and what bitrate you need for that. You can find more information directly at Lufthansa.
E-journals are offered free of charge. At least a certain quota per booking class is available for free download.
On long-haul flights, everyone can pass the flight time entertainingly with the entertainment program. Games, films, documentaries, audiobooks, podcasts and complete seasons for some series junkies – the program is diverse, multilingual and designed for different age and interest groups.
Which electronic devices can I use on a Lufthansa aircraft?
Portable electronic devices that have a flight mode can be used on board. Flight mode must be activated on board.
| With activated flight mode |
Taxing (travel to/from runway) |
Take-off | Flight | Landing |
|---|---|---|---|---|
| Smartphone | ||||
| E-book reader | ||||
| Tablet | ||||
| Bluetooth accessories such as headphones, keyboard, etc. |
||||
| Laptop, Ultrabook, Notebook | ||||
| DVD player | ||||
| Large music players | ||||
| Larger electronic games |
Catering on board
Various meals and drinks are offered for sale from the galley during your flight. As is now the case on all short and medium-haul flights with most airlines, Lufthansa does not offer free catering in Economy Class. On long-haul flights, meals and drinks are served, and from Premium Economy onwards there is a welcome drink. The free offer varies depending on the route and flight duration. If you are traveling Business or First Class, the food is served on porcelain tableware.
You can find out what food selection you can expect on your flight here.
However, you can also easily take sandwiches or other food from home. Note that for liquid foods such as soup, spreads and sauces, you are not allowed to take more than 100 ml due to security regulations.
Tip: If you are one of those who like to take more food with you, inquire about the import regulations for food at your destination. If not everything is eaten on the flight and the import of certain foods is not permitted, you will have to dispose of the rest.
The Hauptstadtkoffer team wishes you a pleasant journey
IMPORTANT! Despite the greatest care, we unfortunately cannot guarantee that this information is up to date. In any case, we recommend that you inform yourself about the current regulations directly from Lufthansa before departure.
If you have found an error, please let us know. info@hauptstadtkoffer.de
Click here for the Lufthansa baggage regulations
Click here for the Lufthansa baggage calculator
As of February 23, 2023, Source: lufthansa.com, all information without guarantee
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