Privacy Policy

Controller for data processing:
Sagenta GmbH
Attilastraße 18
12529 Schönefeld

Email: info@sagenta.de

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information about how we handle your data.

2. Data Processing for Contract Fulfillment and Contact

2.1 Data Processing for Contract Fulfillment

For the purpose of contract fulfillment (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory update obligations) pursuant to Art. 6(1)(b) GDPR, we collect personal data if you voluntarily provide it to us during your order. Mandatory fields are marked as such, as in these cases, the data is absolutely necessary for contract fulfillment, and we cannot send the order without this information. The data collected can be seen from the respective input forms.

Further information about the processing of your data, in particular regarding the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete contract fulfillment, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods pursuant to Art. 6(1)(c) GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this policy.

Inventory Management System

For order and contract fulfillment, we use inventory management systems of external service providers. Our service providers act on our behalf within the framework of commissioned processing. For questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2.2 Customer Account

If you have given your consent pursuant to Art. 6(1)(a) GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and storing your data for further future orders on our website. You can delete your customer account at any time, either by sending a message to the contact option described in this privacy policy or via a designated function in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this policy.

2.3 Contact

Within the framework of customer communication, we collect personal data to process your inquiries pursuant to Art. 6(1)(b) GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases, the data is absolutely necessary to process your contact request. The data collected can be seen from the respective input forms. After complete processing of your inquiry, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this policy.

Live Chat Tool Userlike

For the purpose of customer communication, we use the live chat tool of Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany (“Userlike”). This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in effective and improved customer communication pursuant to Art. 6(1)(f) GDPR. Userlike acts on our behalf.

3. Data Processing for Shipping Purposes

For contract fulfillment pursuant to Art. 6(1)(b) GDPR, we transfer your data to the shipping service provider entrusted with the delivery, as far as this is necessary for the delivery of ordered goods.

Data Transfer to Shipping Service Providers for Shipment Notification

If you have given us your express consent during or after your order, we will transfer your email address and phone number to the selected shipping service provider based on this consent pursuant to Art. 6(1)(a) GDPR, so that they can contact you for the purpose of delivery notification or coordination.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data provided for this purpose, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this policy.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data Processing for Payment Processing

For payment processing in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we transfer the data necessary for processing the payment transaction to our technical service providers, who act on our behalf within the framework of commissioned processing, or to the commissioned credit institutions or the selected payment service provider, as far as this is necessary for payment processing. This serves contract fulfillment pursuant to Art. 6(1)(b) GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
For questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes

If necessary, we provide our service providers with additional data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud or in efficient payment management pursuant to Art. 6(1)(f) GDPR.

4.3 Identity and Credit Check for Purchase on Account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent pursuant to Art. 6(1)(a) GDPR to transfer the data necessary for payment processing and an identity and credit check to Ratepay. In Germany, the credit agencies listed in Ratepay’s privacy policy may be used for the identity and credit check. The information received about the statistical probability of a payment default is used by Ratepay for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

5. Email Advertising

5.1 Email Newsletter with Subscription, Newsletter Tracking with Separate Consent

If you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent pursuant to Art. 6(1)(a) GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this policy.

If you have additionally given your consent pursuant to Art. 6(1)(a) GDPR to analyze our newsletter, we also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the sent emails include single-pixel technologies (e.g., so-called web beacons, tracking pixels) stored on our website. For the evaluations, we link the following “newsletter data” in particular:

• the page from which the page was requested (so-called referrer URL),
• the date and time of the access,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the email address,
• the date and time of the subscription and confirmation

and the single-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also include this ID.

You can unsubscribe from newsletter tracking at any time, either by sending a message to the contact option described or via a designated link in the newsletter.

The information is stored as long as you are subscribed to the newsletter.

5.2 Newsletter Dispatch

The newsletter may also be sent by our service providers on our behalf as part of commissioned processing. For questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

The newsletter and the newsletter tracking described above may also be sent by our service providers on our behalf as part of commissioned processing. For questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

6. Cookies and Other Technologies

6.1 General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Protection of Privacy on Devices
When using our online offering, we use strictly necessary technologies to provide the expressly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require consent in this respect.

For non-essential functions, the storage of information on your device or access to information already stored on your device requires your consent. We point out that if you do not give your consent, parts of the website may not be fully usable. Any consents you have given will remain valid until you adjust or reset the respective settings on your device.

Subsequent Data Processing through Cookies and Other Technologies
We use technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the contents of the shopping cart) are collected and processed. This serves our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offering pursuant to Art. 6(1)(f) GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. If applicable, we also use technologies that are not individually listed in this privacy policy. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access this by clicking on the fingerprint button in the bottom right or left corner of the page.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies pursuant to Art. 6(1)(a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the bottom right or left corner of the page. If you do not accept cookies, the functionality of our website may be restricted.

6.2 Use of Usercentrics Consent Management Platform for Consent Management

On our website, we use the Usercentrics Consent Management Platform (“Usercentrics”) to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your consent, if required by law, to the processing of your personal data by these technologies. This is necessary pursuant to Art. 6(1)(c) GDPR to fulfill our legal obligation under Art. 7(1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is a service of Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is available.

7. Use of Cookies and Other Technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done based on your consent pursuant to Art. 6(1)(a) GDPR. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Other Technologies." Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. For questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google Services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers pursuant to Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European eleven Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to further Google servers for processing. Data processing is based on an agreement on commissioned processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google within the scope of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User ID function. With this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.

For web analysis, the Google Signals extension function of Google Analytics enables so-called “cross-device tracking.” If your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can create reports about your usage behavior (especially cross-device user numbers), even if you change your device. We do not process personal data in this respect; we only receive statistics generated based on Google Signals.

For web analysis and advertising purposes, the DoubleClick cookie extension function of Google Analytics enables the recognition of your browser when visiting other websites. Google will use this information to compile reports on website activities and to provide other services related to website usage.

If you do not give consent pursuant to Art. 6(1)(a) GDPR for the use of Google Analytics, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. To fill gaps in web analysis through behavior and conversion modeling, pings with data (User-Agent, information about your consent behavior, screen resolution, IP address) are sent to Google.

Google AdSense

Our website markets advertising space via Google AdSense. These ads are displayed to you at various locations on this website. The so-called DoubleClick cookie enables the display of interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website) and the automatic assignment of a pseudonymous User ID, which is used to determine interests based on visits to this and other websites.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you visit. Further data processing only takes place if you have activated the “personalized advertising” setting in your Google account. If you are logged into Google while visiting our website in this case, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have reached our website via an advertisement from Google Ads. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or newsletter subscription) are collected, from which usage profiles are created using pseudonyms.

If you do not give consent pursuant to Art. 6(1)(a) GDPR for the use of Google Ads, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. To fill gaps in web analysis through behavior and conversion modeling, pings with data (User-Agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Maps

For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transfers them to Google, and subsequently processes them. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and performs an analysis of your use of our website using JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. No personal data is read or stored from the input fields of the respective form.

Google Fonts

For the uniform presentation of content on our website, the “Google Fonts” script code collects data (IP address, time of visit, device and browser information), transfers them to Google, and subsequently processes them. We have no influence on this subsequent data processing.

Google Tag Manager

Through the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is based on an agreement on commissioned processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags integrated by the Google Tag Manager.

7.2 Use of Facebook Services

Use of Facebook Pixel

We use the Facebook Pixel within the framework of the technologies presented below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). With the Facebook Pixel, data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or newsletter subscription) are automatically collected and stored, from which usage profiles are created using pseudonyms. Within the framework of the so-called extended data matching, information is also collected and stored in hashed form for matching purposes, with which individuals can be identified (e.g., names, email addresses, and phone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which enables the recognition of your browser when visiting other websites using a pseudonymous CookieID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in Facebook’s (by Meta) privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

Facebook Analytics

Within the framework of Facebook Business Tools, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. Data processing is based on an agreement on commissioned processing by Facebook (by Meta). Their analysis serves the optimal presentation and marketing of our website.

7.3 Other Providers of Web Analysis and Online Marketing Services

Use of AWIN for Online Marketing

Through the advertising partner AWIN AG, Landsberger Allee 104 BC, 10249 Berlin, Germany (“AWIN”), we market advertising space for third-party ads. These ads are displayed to you at various locations on this website. Using cookies, AWIN can track the course of the respective order and, in particular, verify that you clicked on the respective ad and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information, and information about your use of our website) are collected, transferred to AWIN, and processed by AWIN. We have no influence on this data processing. Data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR.

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

8. Integration of the Trusted Shops Trustbadge / Other Widgets

If you have given your consent pursuant to Art. 6(1)(a) GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g., seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are an offering of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible under data protection law pursuant to Art. 26 GDPR. We inform you about the essential contractual contents pursuant to Art. 26(2) GDPR within the framework of this privacy policy.

Within the framework of the joint responsibility between us and Trusted Shops AG, please preferably contact Trusted Shops for data protection questions and to assert your rights using the contact options specified in the privacy information. Regardless, you can always contact the controller of your choice. Your inquiry will then, if necessary, be passed on to the other controller for response.

8.1 Data Processing When Integrating the Trustbadge / Other Widgets

The Trustbadge is provided by a US-based CDN provider (Content Delivery Network). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to your person. The anonymized data is used, in particular, for statistical purposes and error analysis.

8.2 Data Processing After Order Completion

If you have given your consent, the Trustbadge accesses order information stored on your device (order total, order number, purchased product, if applicable) and your email address after order completion, and your email address is hashed using a cryptographic one-way function. The hash value is then transferred to Trusted Shops with the order information pursuant to Art. 6(1)(a) GDPR.
This serves to check whether you are already registered for Trusted Shops services. If this is the case, further processing is carried out in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will subsequently have the opportunity to register manually for the use of the services or to conclude the protection within the framework of your possibly existing user contract.

The Trustbadge accesses the following information stored on the device you use after your order is completed for this purpose: order total, order number, and email address. This is necessary so that we can offer you buyer protection. The data is only transferred to Trusted Shops if you actively decide to conclude the buyer protection by clicking on the appropriately designated button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops pursuant to Art. 6(1)(b) GDPR to complete your registration for buyer protection and secure the order, as well as to send you review invitations by email, if applicable.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6(1)(f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here and for Israel here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

9. Social Media

Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest, LinkedIn

If you have given your consent pursuant to Art. 6(1)(a) GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media platforms mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options for protecting your privacy, please refer to the privacy policies of the providers linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

YouTube is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest is a service of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• pursuant to Art. 16 GDPR, the right to request the immediate correction of incorrect or incomplete personal data stored by us;
• pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • to assert, exercise, or defend legal claims;
• pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you refuse its deletion;
  • we no longer need the data, but you need it to assert, exercise, or defend legal claims or
  • you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

10.2 Contact Options

In case of questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as to revoke granted consent or to object to a specific use of data, please contact our data protection contact:

E-Mail: dsb@sagenta.de
Phone: +49 30 23320044
Mailing address:
Sagenta GmbH
z. H. Datenschutzbeauftragten
Attilastraße 18
12529 Schönefeld
Deutschland